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Brighton Ford - DCFC

Charger port is not correct compare with App.

Everything on these reviews is exactly correct. It is so confusing and hard to set up and you have to preload money just to use it. There's no indication whatsoever what station you are at and Right now it's taking over a minute per mile added. Terribly slow and I'm at one of the "fast" CCS chargers

Unlike other posts who are accurate, I bought my MachE from there so I knew where to go. All CCJ stations were operational as of 22Dec2024. As far as price is concerned, the credit card machine says $10, it isn't. I don't know exactly how much I paid until I look at my bank account.

It was where it was advertised to be, 4 of the 6 stations are operational, and it eventually functioned.  However - all the other reviews that said that the instructions and app were deeply confusing and hard to work were also correct. With help from another EV owner who luckily happened to be here, we eventually figured out thar the secret is:

1. connect the charger to your vehicle FIRST (there’s a button the release the charge port from the unit - you need to push this, not just grab it)
2. THEN tap (or may chip / swipe) your credit card.

Note: app not needed for this process.

No documentation for how much you’re paying will be provided. But we will get home tonight without a tow, so we remain grateful, but really hope they add some basic directions to the station.

Charging stations didn't have a serial number anywhere on the front as described in the app. QR code on the screen didn't identify the charger from the app either. One of three stations was out of order without any sign or indication. No prices posted. Charging did eventually work, after my card got charged twice to get it to start. Customer support was entirely unhelpful.

41kw was the best it did for 30 mins and it took me 30 mins to figure out how to set up. I gave up on the ap and just paid by credit card. One of the charges isn't working at all, and wasn't working months ago as well. So sick of chargers not being maintained

Brighton Ford - Dcfc

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