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Infrastructure

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An intelligent operating system for every energy asset.

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Lilly's Tacos

Santa Barbara Fish Market and Restaurant - Goleta

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Disfruta

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Baba Small Batch

Camino Real Marketplace (Goleta, CA)

Busy, tight spaces. NO simultaneous charging. Only one cord can be used at a time. 2 cords for redundancy, in case one is broken. Don’t plug in when someone is using the stall, or it may stop their session. There should be a sign that says this.

Been using this for 3 years now. As always, here are a few reasons why most people around me couldn’t charge today:
1)They were relying on the credit card reader instead of having the Electrify America app to initiate & pay for a session.
2)They were relying on the Ford Blue/BMW/Hyuandai app to automatically recognize their car & pay for a session, while not having the Electrify America app, which would’ve told them ahead of time that the stall they chose is Out of Service, yet they spent 20min trying to troubleshoot.

The most common reason you can’t charge is because you’re plugging in right away, without being ready to initiate payment. There is a 30 sec timeout after plugging in, meaning if you don’t initiate via the app, credit card, ApplePay, etc, right away you will have to unplug, return the cable to station, and start over again. Download the app, make an account, organize your passwords, add credit card(s) to account, research station status before arriving, then only plug-in once you have everything ready to go. Check your car’s dash inside to confirm charging has started, rather than waiting on the screen at the stall which can be delayed.

Staying between 20-80% battery will give you the most miles per minute. Charging over 80% is a waste of time because all cars slow down their charging speeds, this creates lines at the station. Never arriving with less than 20% allows you to get to the next few stations incase you can’t charge while reducing range anxiety.
Stopping more often for less time, will get you there quicker, with better piece of mind- plus more knowledge of stations, and which to avoid in the future.

Consider slower charging stations for a cheaper rate or even free, if you really need the extra miles over 80%-they’ll be a similar speed to what you’ll get at a fast charger anyway, especially over 90%.

Most Electrify America stations are full of first time renters unaware of how to charge & people who receive free charging credit from the dealer, which is why they are the most busy & charge over 80%. Use the PlugShare app to search all networks at once.

-5 years experience, 150k EV miles driven across country.

Just like the majority of EA Chargers, this one did not work. I pray one day they have the reliability of Tesla.

Once a month I charge here & always 1 or more machines down or there's never an ETA when the machine will be back up. If not, the payment through the app will not process. When I call, it's oh I can't find you in our system 🤦then when I'm found, it's just log out & back in. The question I hear asked, why are there 2 plugs at each station if only 1 can be used. This company needs to be more user friendly.

Always always some.stations are down !!!!!
Also some jerks are not waiting in the que  and charging from the other side ( backside of the charging stations )
Always congested, busy and small lots sharing the lots with  Tesla owners.
Speaking of Tesla, their stations are always available, quick in and out. I will buy Tesla or non-Ev cars next time....
This charging experience for the past 2 years have been mostly unpleasant, long and  always hassle

First time charging an EV, no issue with my Honda Prologue. I’m shocked people rate this so bad. This is my home charger while living in an apt and always see people charging without issue

Camino Real Marketplace (Goleta, Ca)

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