Photo of Great Mall
Photo by A K

Great Mall

3.2(5)

Electrify America

4 ports · CCS1 · up to 350 kW

PRICING

$0.64 / kWh

AI Overview

Chargers are located at the south end of the parking lot off Great Mall Drive. Charging sessions are limited to 85% state of charge as part of a congestion reduction program. Drivers have reported inconsistent reliability, with multiple chargers frequently offline or malfunctioning; if an app shows a spot in use but it appears empty, contacting customer service may release it for use.

Address

447 Great Mall DriveMilpitas, CA 95035United States

Hours

Open 24 hours

Reviews

  • Denise Laney★★★★★Dec 2025 • Google Maps

    Good location when the machines are working. Currently 2 out of 4 aren’t working. A pro tip. If you arrive and a spot is empty but the app says “in use” just call customer service. Often people forget to “end” their session and it wont “release” a machine. Customer service can release a machine on their end for you.

  • Yankee Lion★★★★★Feb 2024 • Google Maps

    All four 350kwh charger are available. Pretty good and happy charging experience

  • A K★★★★★Aug 2023 • Google Maps

    It stopped by itself at 55% and kept saying having errors even reconnect several times on 3 August 2023 around 8pm. Another visit, more than 50%+ of charging stations were not working on 6 Aug 2023 morning in this location.

  • John Mukhar★★★★★Jul 2023 • Google Maps

    One is too high for the rating at this charging station. This is one of the busiest mall on the west coast, and they only have four charges. One of which is out of service. When calling customer service and waiting 20 minutes on hold, the agent acknowledged that they are waiting for parts for this unit. I tried charger 1 and it charged at 14 kWh, the second unit did not connect. And the third one took 5 tries to connect. This is becoming a common theme with Electrify America.

  • Junhua Chen★★★★★Mar 2020 • Google Maps

    It's good to have fast charger near by. However, not all the charger are working.

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