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Les Pennes-Mirabeau, France Supercharger

Très déçu par cette halte au Superchargeur Tesla aujourd’hui, mercredi  17h. Les toilettes du local sont fermées alors qu’il est clairement indiqué sur la porte qu’elles sont accessibles jusqu’à 18h.

Nous venons de Paris et nous nous sommes arrêtés pour recharger notre véhicule en comptant également sur l’accès aux sanitaires. Avec deux jeunes enfants, disposer de toilettes accessibles n’est pas un simple confort mais une nécessité.

Tesla met en avant la qualité de son réseau de recharge, mais un minimum de services devrait être assuré, en particulier lorsque les horaires affichés ne sont pas respectés. Cette situation est particulièrement frustrante après plusieurs heures de route.

J’espère que ce problème sera pris en compte afin d’éviter que d’autres familles ne rencontrent la même déconvenue

Very disappointed by this stop at the Tesla Supercharger today, Wednesday at 5 p.m. The restrooms were closed, even though it clearly states on the door that they are accessible until 6 p.m.

We came from Paris and stopped to charge our vehicle, also expecting access to the restrooms. With two young children, having accessible restrooms is not just a convenience, but a necessity.

Tesla emphasizes the quality of its charging network, but a minimum level of service should be provided, especially when the posted hours are not respected. This situation is particularly frustrating after several hours of driving.

I hope this problem will be addressed to prevent other families from experiencing the same disappointment.

Superchargeurs Tesla accessible facilement et proche de l'autoroute. Fonctionnent très bien, assez de bornes.
Dommage que salon d'attente soit fermé. Un jour peut-être.

Tesla Superchargers are easily accessible and close to the highway. They work very well, and there are plenty of charging stations.

It's a shame the waiting area is closed. Maybe someday.

C’est drôle dans l’application tesla y avait écrit qu’il fallait faire une mise à jour et lorsque je vais charger le véhicule chez tesla y a plus rien et à la moitié du chargement comme par hasard la mise à jour se fait avec une connexion très très lente pour que biensur on y passe la nuit . Franchement le wifi sert à rien

It's funny, the Tesla app said I needed to do an update, but when I went to charge the vehicle at the Tesla dealership, there was nothing there, and halfway through charging, as if by magic, the update started with a super slow connection, so of course I had to spend the whole night there. Honestly, the Wi-Fi is useless.

Détentrice d’une Puma Ford Gene-e recharge en 30 minutes sur un site propre et avec des bornes qui fonctionnent au nombre de 24.
À la jonction de l’A7. Facile d’accès.
Le lounge était fermé car c’est dimanche mais ce n’est pas ma priorité. Application facile pour voir ce que l’on consomme en temps réel. Rien à voir avec les bornes publiques qui une fois sont en panne, une fois l’appli est disfonctionnante…
À refaire et à recommander!

I own a Ford Puma Gene-e and it charges in 30 minutes at a dedicated site with 24 working charging stations.
Located at the A7 junction. Easy access.

The lounge was closed because it was Sunday, but that wasn't my priority. The app is easy to use to see your real-time consumption. It's nothing like the public charging stations that are sometimes out of order, sometimes the app is malfunctioning… I'll definitely go back and recommend it!

Very busy at 18.00. Six stalls taken by taxis. Tesla snack room and toilets close at 18.15.
Not the best charger given its next to a main Tesla showroom.

SUC très bien situé tout près de la sortie d’autoroute.
24 bornes c’est propre
Après renseignements à la concession TESLA il faut savoir que le salon avec boissons sera continuellement fermé et ce par sécurité, donc ne vous attendez pas à ce qu’il soit ouvert, et c’est vraiment dommage pour celles et ceux qui ravitaillent de nuit et le week-end.
Ça a été pensé pour le confort et ça va rester à l’état d’abandon, il y a quelque chose qui m’échappe.

The Supercharger is very well located, right near the highway exit.

24 charging stations, it's clean.

After checking with the Tesla dealership, I learned that the lounge with drinks will be permanently closed for security reasons, so don't expect it to be open. This is a real shame for those who recharge at night and on weekends.
It was designed for comfort, but it's going to remain abandoned. I don't understand what's going on.

Very good new chargers with the waiting room. But the coffee from coffee machine was so bad, the cheapest in the world. Please use better quality coffee please, it breaks all impressions

Toilet is locked! No access codes provided! Don’t propose the service if you are not providing it! Had to wait while the car is charging hoping to go and find a toilet somewhere else!!! So nice experience!!! *****

Used a few times whilst staying nearby. Quite busy but never had to wait. Good charge rates and a Tesla showroom for toilets and drinks (during opening times, otherwise there's nothing in the area for facilities). Tesla navigation isn't accurate for the location but easy to see on the approach so ignore the directions and turn left into the Tesla compound to find the chargers!

Les Pennes-Mirabeau, France Supercharger

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