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Madison Community Pool

Just canceled my membership. They advertised for months about going to 24 hours. They were 24 hours for about a week then abruptly changed. Hours used to start at 5 am then all of a sudden with the 24 hour thing didn't work out, they started opening at 6 with no warning to members. The equipment is old and is often broken (and stays broken for months). On the plus side, the staff is super nice. But sadly, that can't make up for everything else.

Lots of equipment are old but most are usable, and they're slowly adding new equipment.  All the equipment I need is there, and I don/t usually have to wait to use anything.  The environment is clean.  Being open 24 hours is a small but nice convenience.  Staff are friendly and knowledgeable.

I love the staff they do a great job. Very professional, friendly and welcoming. I've been coming for 2 years and they are so consistent- and dedicated.  Olivia, Matthew, Christian, Serena and Shakir are all very helpful and diligent.

Keeping the gym clean has improved under new management. Taking napkins out of cup holders on machines is important.  Cared is really great at working on keeping the gym ship shape.

I would love if there was a way to not play the safety announcement.  But to post the information.  The announcement says information that is not helpful in an emergency.  " look at the CCTV screens?" It makes no sense and it plays every 15 minutes. Nobody is listening- and in an emergency they are not going to use the information you've provided- because none of it makes sense.  If you're in the gym as much as we are it is enough to make you want to quit.

The new renovations and equipment have been good so far. The staff are always helpful especially Serena who helped me with membership issues. The people who are there are all about getting in shape and make the experience great.

Literally every single machines in here  are outdated and OLD, no grease on the equipment for smooth movement. All threadmills are so outdated , none of the screens function. I think they only added the new machine I posted after the company change  to  pure gym. They charged $15 for daily assess , not worth it . Don’t waste your precious time .

Madison Community Pool

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